To our much-loved Leaders in Heels community
In the course of a mere few weeks, it certainly feels like the world’s turned upside down. COVID-19 has profoundly changed how we live and work, and it knows no countries or borders. It has been a turbulent time for our team, given a constantly changing situation none of us has ever navigated before. But we’re grateful that our team can keep pushing forward with determination, despite all the disruptions to our business as a result of the virus.
Shipping & Delivery updates
Health and safety is the order of the day, and we are taking extra measures to protect you at this time. Deliveries can be dropped at your door, requiring no signature and a no-touch drop off.
There are no changes to delivery times within Australia.
However we expect international delivery delays due to flight cancellations and government restrictions because of COVID-19. Australia Post is working with partner airlines and other postal operators to move items as quickly as possible.
We have been notified by Australia Post that they are dealing with an increase in online orders, exceeding the Christmas rush, due to a greater demand for online shopping.
Currently, the delay for many countries is approximately 2-4 weeks on top of standard 2-3 week shipping times. As such, your parcel might, unfortunately, take approximately 6-8 weeks to arrive.
For the latest and specific updates relating to your country please read here.
Our safety measures
Like many small businesses the full impact of these times are still unknown, with many events we supply for being cancelled. However, this has given us time to consider our safety measures. Our team works remotely, and our products are handled by a minimal number of people (Kasia’s husband), who sanitise regularly so that our customers can still shop with confidence.
Journal how you feel
We don’t know about you, but our to-do list has gone out the window! Instead, we’re using our journals to clear our minds and reduce anxious thoughts.
If you feel anxious, overwhelmed or scared, remember you are not alone and it is normal. We are all in this together. In the times of uncertainty, there is no better way of letting your emotions go off and staying centred than through starting your daily journal practice.
If you’re looking for a gorgeous new journal, we’ve got a range of inspiring notebooks and journals to brighten your day and inspire you – check them out!
With many countries implementing strict lockdown procedures, including limiting international shipments, we’re going digital with as many products as we can. Our brand new career planner, originally planned to be launched and shipped later this year, has just been released as a self-coaching journal in an interactive and printable form (yay!). We’re also working to digitise some of our existing products, and creating more vision boards and prints to keep your daily surrounds inspiring and uplifting through worldwide lockdowns and uncertainty.
Stay tuned, stay healthy, and stay home if possible – let’s all look after each other and do what we can to help stop the spread of COVID-19!
The Leaders in Heels team